345wi Privacy Policy — How We Handle Your Personal Data

This Privacy Policy applies to all personal data collected by 345wi through the website at https://345wi.ws and all associated gaming services, live dealer tables, payment interfaces, and customer support interactions. It governs the relationship between 345wi and every registered Member as well as visitors who have not yet created an Account.

When we say "personal data" in this document, we mean any information that identifies you as an individual or could be combined with other information to identify you — your name, mobile number, PKR transaction history, device identifiers, and so on. We take our obligation to handle this information responsibly very seriously, and this Policy is our written commitment to that responsibility.

This Policy should be read alongside the Terms and Conditions, which govern the overall agreement between you and 345wi. If you have any questions after reading this document, please reach out to us directly — the contact details are in Section 13.

345wi collects personal data through three channels: information you provide directly during registration and account operation, information generated automatically as you use the platform, and information provided by third-party payment processors as part of transaction processing.

Information You Provide to 345wi

• Registration data: Your full legal name, date of birth, Pakistani mobile number, and email address. This is the minimum required to open a 345wi Account.
• Identity verification documents: When 345wi requests KYC (Know Your Customer) verification, you may be asked to provide a copy of your CNIC (Computerised National Identity Card), passport, or other government-issued identity document. This data is handled with heightened security and used solely for the purpose of verifying your identity.
• Payment information: Your preferred deposit and withdrawal method details — for example, your Easypaisa or JazzCash registered mobile number, or your bank account title and IBAN for IBFT transfers. Full card numbers are never stored by 345wi; they are handled directly by certified payment processors.
• Correspondence: The content of any messages you send to 345wi support via email, live chat, or any other communication channel. This includes your name, contact details, and the substance of your query or complaint.
• Responsible gaming preferences: Any deposit limits, session reminders, or self-exclusion settings you configure on 345wi are stored as part of your account profile.

Information Generated Automatically on 345wi

• Device data: Device type, operating system version, browser type, and screen resolution. Used to optimise how the 345wi interface is delivered to your device.
• Connection data: IP address, mobile network operator, and approximate geographic location derived from IP. Used for fraud detection and to ensure 345wi is accessible in your region.
• Session data: Login and logout timestamps, duration of play sessions, game pages visited, and in-game actions such as bets placed, tables joined, and games completed. This data is used to personalise your experience, investigate disputes, and monitor for unusual activity.
• Cookie data: As described in detail in Section 6 of this Policy.

345wi only processes personal data where there is a defined purpose for doing so. We do not collect data speculatively or store data "just in case it might be useful later." The purposes for which 345wi processes your data are as follows:

• Account creation and management: Your registration data is necessary to create and maintain your 345wi Account, authenticate your identity when you log in, and communicate important account-related information to you.
• Transaction processing: Your payment information is required to process deposits and withdrawals in PKR through Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Visa/Mastercard. Without this data, financial transactions cannot be completed.
• Identity verification (KYC): 345wi is required to verify the identity of Members before processing withdrawals above certain thresholds and in response to specific risk signals. This is a standard obligation for financial services platforms and protects both you and the platform from fraud.
• Fraud prevention and security: Behavioural and technical data is analysed to detect suspicious activity, multiple account attempts, bot activity, and other forms of abuse that would harm genuine players. This includes IP monitoring, device fingerprinting, and transaction pattern analysis.
• Game dispute resolution: Session and gameplay logs are retained so that, in the event you report a discrepancy in a game outcome, 345wi can investigate the relevant round accurately using the server record rather than relying solely on your or the dealer's memory.
• Platform improvement: Aggregated, anonymised behavioural data helps 345wi understand how players use the platform — which games are most popular, where in the registration flow people drop off, which payment methods cause friction. This informs product decisions without involving your personal identity.
• Responsible gaming monitoring: Where you have set deposit limits or self-exclusion, 345wi uses your account data to enforce those settings accurately and prevent circumvention.
• Legal compliance: Certain data is retained to comply with applicable financial regulations and to respond to legitimate legal requests from authorised authorities.

345wi processes your personal data on the following legal bases, which correspond to the purposes described in Section 2:

• Contractual necessity: Processing your registration data, payment information, and gameplay records is necessary to perform the contract between you and 345wi — the agreement you entered when you created your Account and accepted the Terms and Conditions.
• Legitimate interests: Processing technical and behavioural data for fraud prevention, platform security, and dispute resolution is justified by the legitimate interest of both 345wi and its Members in maintaining a fair and secure gaming environment.
• Legal obligation: Retaining identity verification records and transaction histories for the legally required minimum periods is necessary to comply with applicable financial regulations.
• Consent: Where 345wi sends you optional marketing communications, this is based on your explicit consent, which you may withdraw at any time. See Section 11 for full details on how to manage your marketing preferences.

345wi does not sell your personal data. We do not share it with advertisers, data brokers, or unrelated third parties. The only circumstances under which your data is shared outside of 345wi are the following:

• Payment processors: To process your PKR deposits and withdrawals, transaction data is passed to the relevant payment processor — for example, Easypaisa's or JazzCash's processing systems. These processors handle your data under their own privacy policies and are subject to their own data security obligations. 345wi selects payment partners that meet high standards of data security.
• Identity verification providers: Where 345wi uses a third-party KYC verification service to authenticate your identity documents, your document data is transmitted to that provider via encrypted channels. Verification providers are contractually prohibited from using your data for any purpose other than the specific verification task.
• Legal and regulatory authorities: 345wi will disclose personal data to relevant legal or regulatory authorities in response to a lawful, formally presented request. 345wi will not voluntarily disclose data beyond what is specifically requested and legally required.
• Fraud prevention networks: In cases of confirmed fraudulent activity, certain account and transaction data may be shared with industry fraud prevention networks to prevent the same fraudulent actors from targeting other platforms and their players.
• Technical service providers: 345wi uses trusted third-party providers for specific technical functions such as server hosting, analytics, and customer support tooling. These providers access only the data necessary for their specific function and are bound by contractual data processing agreements that prohibit any other use of your information.

Financial data deserves particular attention because of the sensitivity of banking and wallet information for Pakistani players. 345wi handles payment data with a higher level of protection than general account data, and the following specific commitments apply.

Full debit or credit card numbers and CVV codes are never stored on 345wi's servers. All card transactions are handled directly by a certified payment processing partner using tokenisation — what 345wi stores is a token that refers to the transaction, not the underlying card data itself. This means that even in the unlikely event of a security breach on 345wi's systems, your full card details would not be exposed.

Easypaisa and JazzCash wallet transactions are processed through the official APIs of those services. 345wi stores only your registered wallet mobile number and the PKR transaction amounts — not your Easypaisa or JazzCash PIN or any internal wallet credentials. Your wallet PIN should never be shared with anyone, including 345wi support staff, who will never ask for it.

Transaction history — the amounts, timestamps, and methods of your deposits and withdrawals — is retained for the legally required minimum period. This record is used to verify your transaction history in the event of a dispute, to process tax-related queries, and to comply with applicable financial record-keeping obligations.

345wi uses cookies and similar technologies — including local storage and session tokens — to operate the platform effectively. A cookie is a small text file placed on your device by a website. Cookies are not programs and cannot harm your device. They are used by virtually every website you visit, including the banking and e-commerce platforms you use for daily transactions in Pakistan.

Types of Cookies Used by 345wi

• Essential cookies: These are required for the 345wi platform to function. They keep you logged in during a session, remember your in-game settings, and maintain the security state of your Account. You cannot opt out of essential cookies without losing access to the platform.
• Functional cookies: These remember your preferences — for example, your preferred language, whether you've chosen the Urdu dealer table, and your notification settings. Disabling these means you'll need to reconfigure your preferences each visit.
• Analytics cookies: These collect anonymised data about how players navigate the 345wi website — which pages are visited most, where players spend time, and where they encounter errors. This data is used in aggregate to improve the platform. 345wi does not use this data to track your individual browsing behaviour across other websites.
• Security cookies: Used for fraud detection and bot prevention. These help 345wi distinguish between legitimate player sessions and automated access attempts.

You can manage cookie settings through your browser's privacy settings. Be aware that disabling non-essential cookies may affect how some 345wi features function, particularly live dealer game settings and session persistence across pages.

345wi applies a layered approach to data security, combining technical infrastructure protections with internal policies governing how staff handle Member data. Security is reviewed and updated on an ongoing basis, not just at the time a system is first built.

• Encryption in transit: All data transmitted between your device and 345wi's servers is encrypted using TLS (Transport Layer Security). This applies to login credentials, payment data, game data, and all other communications between your browser or mobile device and the platform.
• Encryption at rest: Sensitive stored data — including identity documents and transaction records — is encrypted at rest on 345wi's servers. This means the data is unreadable even if server storage were to be physically accessed.
• Access controls: Access to Member personal data within 345wi's systems is restricted to staff who genuinely need it to perform their role. All internal access is logged and audited. Support staff see only the account data relevant to your specific query.
• Breach notification: If 345wi becomes aware of a data breach that is likely to affect your personal data, we will notify affected Members via their registered contact details promptly after confirming the nature and scope of the breach.

345wi does not keep your personal data indefinitely. Retention periods are set based on the operational and legal necessity of each data category. The following periods apply:

When data reaches the end of its retention period and there is no ongoing legal obligation to retain it, 345wi deletes it securely in a manner that prevents recovery. You may also request earlier deletion of certain data categories — see Section 9 for your rights in this regard.

As a 345wi Member, you have meaningful rights over your personal data. These rights can be exercised at any time by contacting support@345wi.ws. Requests are processed within a reasonable timeframe — typically within 30 days of receipt. No fees are charged for exercising these rights in ordinary circumstances.

345wi is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18, and we do not permit anyone under 18 to register an Account or access any gaming services on the platform.

As part of our account verification process, 345wi requests date of birth at registration and may request identity documents to confirm age. If 345wi becomes aware that a minor has registered an Account, that Account will be immediately suspended, all associated data will be reviewed, any balance will be refunded to the deposit source, and the Account will be permanently closed.

If you are a parent or guardian and believe that a minor may have registered on 345wi using false age information, please contact us immediately at support@345wi.ws with details. We will investigate and act promptly.

345wi may send you promotional communications about new games, bonuses, tournaments, and special offers relevant to Pakistani players — for example, Eid promotions, PSL season offers, and Ludo tournament announcements. These communications are sent only where you have opted in to receive them, either during registration or through your Account settings.

You can withdraw your consent to marketing communications at any time in one of the following ways:

• Updating your notification preferences directly in your 345wi Account settings — the change takes effect immediately.
• Clicking the unsubscribe link included in any marketing email from 345wi.
• Contacting support@345wi.ws and requesting removal from marketing communications.

Please note that withdrawing consent to marketing communications does not affect transactional communications — 345wi will still send you account security alerts, deposit confirmation messages, withdrawal notifications, and other communications directly related to your Account activity. These are necessary for the operation of your Account and cannot be opted out of while your Account is active.

345wi may update this Privacy Policy from time to time as our services evolve, as technology changes, or as legal requirements are updated. When material changes are made — changes that affect how your personal data is collected, used, or shared in ways that are meaningfully different from what is described in the current version — 345wi will notify registered Members via their registered mobile number or email address, and will display a prominent notice on the website, before the changes take effect.

For non-material changes — such as clarifications of existing practices, corrections of typographical errors, or structural improvements that do not change the substance of what is described — 345wi will update the "Last Updated" date shown at the top of this page without separate notification.

Continued use of the 345wi platform after the effective date of any updated Privacy Policy constitutes acceptance of the changes described. The current version of this Policy is always available at https://345wi.ws/privacy-policy.

If you have any question about this Privacy Policy, want to exercise any of your data rights, have a concern about how 345wi has handled your personal information, or want to report a suspected data security issue, please contact us. We take all privacy-related queries seriously and aim to respond fully within a reasonable timeframe.

• Email: support@345wi.ws — please include "Privacy Query" in the subject line and your Account ID in the message body so we can locate your records promptly.
• Website: https://345wi.ws
• Related pages: Terms and Conditions · Responsible Gaming